{"id":6223,"date":"2022-08-15T14:15:28","date_gmt":"2022-08-15T06:15:28","guid":{"rendered":"\/?post_type=job&#038;p=6223"},"modified":"2022-08-24T12:50:34","modified_gmt":"2022-08-24T04:50:34","slug":"call-centre-agent","status":"publish","type":"job","link":"https:\/\/aas.ifdemo.com\/job\/call-centre-agent\/","title":{"rendered":"Call Centre Agent"},"content":{"rendered":"<div class=\"page-header\">\n<h3>Benefits<\/h3>\n<p>Enjoy a good salary package, medical coverage, insurance coverage and receive on-the-job training and development!<br \/>\nWork with understanding and considerate management!<\/p>\n<h3>Responsibilities<\/h3>\n<ul>\n<li class=\"first\">To receive and make inbound and outbound calls from\/to customers<\/li>\n<li>To perform job order taking\/entry related to vehicle breakdown<\/li>\n<li>To accurately capture and submit job order via GPS\/CAD system<\/li>\n<li>To liaise with contractor when there is a need to utilize their services<\/li>\n<li>To handle all calls in a professional and courteous manner<\/li>\n<li>To attend to customers&#8217; complaints and escalate complaints to supervisor, if necessary<\/li>\n<li>To perform credit card sale transactions when required<\/li>\n<li class=\"last\">To undertake adhoc tasks as assigned<\/li>\n<\/ul>\n<h3 class=\"_mce_tagged_br\">Requirements<\/h3>\n<ul>\n<li class=\"first\">Min. qualification of &#8216;N&#8217; level and above<\/li>\n<li>Preferably with 1 to 2 years working experience in Customer Service<\/li>\n<li>Good computer and communication skills will be advantageous<\/li>\n<li>Able to work rotating shifts, including weekends and Public Holidays<\/li>\n<li>Graduates with positive attitude are welcome to apply<\/li>\n<li class=\"last\">Singaporeans only<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enjoy a good salary package, medical coverage, insurance coverage and receive&#8230;<\/p>\n","protected":false},"featured_media":6224,"template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"_links_to":"","_links_to_target":""},"categories":[61],"class_list":["post-6223","job","type-job","status-publish","has-post-thumbnail","hentry","category-jobs"],"acf":[],"_links":{"self":[{"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/job\/6223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/job"}],"about":[{"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/types\/job"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/media\/6224"}],"wp:attachment":[{"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/media?parent=6223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aas.ifdemo.com\/api\/wp\/v2\/categories?post=6223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}