Notice: Longer Service Waiting Time

Dear Members,

Amidst the ongoing challenges posed by the latest wave of COVID-19 and a temporary shortage of manpower, please be advised that you may encounter extended waiting and response times for assistance from our call agents and ground staff during this period.

We sincerely apologise for any inconvenience caused and genuinely appreciate your patience, as our staff team remains committed to addressing your enquiries with the utmost care and proficiency.